Frequently Asked Questions

What are your shipping policies?

Your shipping time depends on where your package is being shipped. On average, please allow up to 5 business days after you receive your tracking number for your extensions to arrive.

What is your return policy?

All wig orders are final sale and cannot be returned. Extensions can be returned ONLY in the manner they were shipped with labels and bundles still attached.

How long does KWillSlay Extensions last?

With proper care including shampooing and deep conditioning, KWillSlay Extensions can last you up to 2 years.

How do I take care of my lace and extensions?

Taking care of your lace after installation includes wrapping it in a silk scarf along with a silk bonnet to protect your extensions. That combo will insure the longevity of your installation and your extensions in the long run.